I am committed to protecting your privacy and being open about how I use your information. This notice explains what personal data I collect, why I collect it, how I use it, and your rights under UK GDPR.

What information I collect

I may collect the following information when you interact with my website or services:

• Contact form: your name, email address, and any information you include in your message.

• Pre‑consultation questionnaire: information you choose to share about your wellbeing, goals, or background to help me understand your needs.

• Analytics: Google Analytics collects anonymised information about how visitors use the site (e.g., pages viewed, time on site, device type).

• Email or direct contact: if you contact me directly, I may keep a record of that communication.

I do not collect any unnecessary information, and I do not sell or share your data with third parties for marketing.

Why I collect your data

Under UK GDPR, I rely on:

• Legitimate interests - to respond to enquiries, run my business, improve my website, and provide services.

• Consent - when you choose to provide information in a form or questionnaire.

• Contract - when we work together and I need information to deliver services.

How I use your information

I use your information to:

• Respond to your enquiry

• Provide wellbeing or consultancy services

• Prepare for consultations

• Improve my website and user experience

• Maintain business records

• Communicate with you about your enquiry or services

Who I share your data with

I only share data when necessary to run my business:

• Google Analytics (anonymised website usage data)

• Email provider (to receive your messages)

• Scheduling or questionnaire tools if you use them to book or complete forms

I do not share your personal data with third parties for advertising or unrelated purposes.

International transfers

Some tools I use (e.g., Google) may store data outside the UK. I only use providers that offer appropriate safeguards under UK GDPR, such as Standard Contractual Clauses.

How long I keep your data

I keep personal data only for as long as necessary:

• Enquiry emails: up to 12 months

• Client records: up to 7 years (professional practice standard)

• Analytics data: as per Google’s retention settings

You can ask me to delete your information at any time unless I am required to keep it for legal or professional reasons.

Your rights

You have the right to:

• Access your data

• Correct inaccurate information

• Request deletion

• Object to processing

• Withdraw consent

• Make a complaint to the ICO

If you’d like to exercise any of these rights, contact me using the details below.

Contact

Dr Jane McKay

Email: jane@drjanemckay.com

Location: United Kingdom

Updates to this notice

I may update this notice from time to time. The latest version will always be available on this page.